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Cyber999 Help Centre

Cyber999 is a service provided for Internet users to report or escalate computer security incidents. Computer security incidents may be reported to Cyber999 via the following ways:

1. Web Reporting

2. Email

Security incidents may be reported to MyCERT by sending an email to cyber999 [at] cybersecurity.my

Please include the following information or artifacts, if available:

* Source of attack.

* Destination of attack.

* Email header.

* Log files.

* Time of attack.

3. SMS

Please provide a brief description of the incident and send it to 15888 using the following format:

CYBER999 REPORT to 15888

4. Phone Call

Office Hours: 1-300-88-2999

24x7 (Emergency): +6019 - 266 5850

Calls to MyCERT and the Cyber999 Hotline is monitored during the business hours (9:00 AM – 6:00 PM)

5. Fax

+603 - 8945 3442

Please use the fax template here

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